THE HEART OF
HIGH PERFORMANCE
Assertiveness Workshop
Why Are Your Managers Still Acting Like Peers?
Your managers were promoted to lead, but they still think like individual contributors. Decisions are delayed. Problems escalate. Teams lack clear direction. And you wonder whether they were ready for the role at all.
This isn't a capability issue. It's a communication gap.
Without assertive communication skills, your managers avoid difficult conversations, soften feedback to the point of meaninglessness, and let problems fester. They start second-guessing decisions. They seek consensus when clarity is needed. And hope conflicts will resolve themselves.
They won't.
This workshop helps your managers communicate with the clarity their role requires. They learn to set expectations clearly, deliver meaningful feedback, and uphold boundaries confidently, not through aggression, but through clarity.
What they will learn:
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Say NO clearly without justifying, apologising, or softening the message
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Give feedback without hedging or wrapped in comfort language
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Make decisions and communicate them with confidence, even when they're unpopular
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Handle resistance and pushback without backing down or becoming defensive
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Switch from tentative language ("maybe we could...") to clear requests ("I need this by.")
Results:
You stop firefighting. Escalations typically decrease by 60% within 4-6 weeks. Your managers make decisions independently, address performance issues directly, and handle pushback without running to you. Teams know what's expected and conflicts get resolved at the manager level, not yours.
Format:
A one-day workshop tailored to your managers' real situations. I show them what's holding them back - imposter syndrome, fear of judgment - and provide them with practical communication and behavioural frameworks they can use immediately on return to their teams.
Investment: £2,997 for up to 14 participants