THE HEART OF
HIGH PERFORMANCE
Difficult Conversations Workshop
Why Are Your Managers Avoiding Difficult Conversations?
Your managers see the problems. The underperformer who's dragging down the team. The destructive behaviour that everyone's working around. The conflict that's affecting client work.
They know exactly what needs to be said. But they're not saying it.
So it lands on your desk. Again. By the time it does, your best people are frustrated, clients are noticing, and you're spending hours fixing what should have been handled in twenty minutes, three months ago.
This is not a capability problem. Your managers don't know how to have these conversations. I teach them how.
What they will learn:
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When and how to escalate vs handle it themselves
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Follow up effectively so conversations lead to change.
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Address underperformance and behaviour issues directly.
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Handle defensive reactions, tears, and pushback without backing down.
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Stay composed instead of backing down when the conversation feels uncomfortable.
Results:
Toxic behaviour gets called out before it spreads to the whole team. Performance issues are handled at the right level. Escalations to you reduce.
Format:
A one-day workshop customised to your manager's real situations. I show them what's holding them back - fear of conflict, imposter syndrome, fear of being disliked - and provide them with practical conversation frameworks they can apply immediately with their teams.
Managers address performance issues 40% faster - typically within 7 days instead of letting them drift for weeks.
Investment: £2,997 for up to 14 participants
Book a call to see if this is right for your managers.