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How to Have the Difficult Conversations Costing you Talent

 

How many critical situations are your managers avoiding because they don't know how to handle them?

The underperformer coasting along. Destructive behaviour damaging morale. Conflict eroding cohesion.

 

These issues escalate. Good people leave, and you're managing managers who struggle to manage.

 

Your managers will:

  • Develop the skills to manage underperformance and harmful behaviour before losing valuable staff

 

  • Learn to deliver honest feedback without causing defensiveness, denial, or shut-down.

  • ·Cultivate the composure to remain calm and focused when emotions run high

They learn to separate the behaviour from the person — so feedback is received without defensiveness.

One manager avoided a performance issue for eight months. Within three days of the training, he had the conversation. The individual stepped up.

You stop firefighting because difficult conversations occur early and efficiently.

Two men having a conversation at work

How it works:
 

A one-day workshop centred on your team's real situations. Drawing from 26 years of coaching leaders, I share the mindset, language, and tools your managers can implement immediately to handle difficult conversations with confidence.
 

Leaders usually experience a 40% increase in their ability to address performance issues within 90 days.


Investment: £2,997 for up to 14 participants
 

Book a call to see if this is right for your team. [link/contact]

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